Free 14-day trial of the whole library, no card details needed
Answers
The questions we are asked most often, answered in full. If yours is not here, the form at the bottom reaches the same coordinator.
4 questions in this section.
Send a request through any form on this site with your children's ages. We reply within one business day with a set-up link, a profile per child and a short list of episodes families usually start with. No card details are taken to begin the fourteen days.
No. Hudson`s Animations runs in any modern browser on a tablet, phone, laptop or smart TV. There are apps if you prefer them, and the same account works everywhere. Party guests never need an account or an app at all, only the joining link.
Nothing automatic. We email you two days before it ends. If you do nothing, the account simply pauses. If you choose a plan, everything your children made and watched carries across untouched.
Yes, in either direction, at any time. Upgrades apply immediately and we prorate the difference. Downgrades apply at the end of the current billing period so you never lose time you have paid for.
4 questions in this section.
Each of our four libraries has a written specification covering episode length, cut speed, volume range, vocabulary and permitted themes. Every episode is reviewed against that specification by a person before publication, and reviewed again by a second person for anything in the Tiny Sprouts library.
Very common, and easily handled. Tell us and we will open both libraries on that profile, or set the profile to the younger band with specific series from the older one unlocked. It is not a rigid boundary.
Between eight and twelve new episodes each week across the four libraries, plus fifteen live sessions. Family and Studio plans see new series roughly two weeks before general release.
None of it. Everything in Hudson`s Animations is produced by our own studio or by named partners under the same review process. There is no upload route into the library, which removes an entire category of risk.
4 questions in this section.
None. No pre-rolls, no banners, no sponsored segments inside episodes, no product placement and no in-app purchases. The subscription funds the studio entirely, which is what makes this sustainable rather than a temporary promise.
Not freely. Live session chat is moderated by a named host, and for under-eights it is restricted to a fixed list of phrases and reactions. There is no direct messaging anywhere in Hudson`s Animations, and chat can be switched off per profile.
We collect what is needed to run the account and nothing else. We do not sell or rent data, we do not build advertising profiles and we do not use children's viewing data for anything except showing a parent their own weekly summary. You can export or delete a profile at any time.
You set a daily allowance per profile behind your parent PIN. Hudson`s Animations warns five minutes before the end, lets the current episode finish rather than cutting it off, then closes with the wind-down sequence. The session ends as a ritual rather than an interruption.
4 questions in this section.
Three weeks is comfortable and four is better for a weekend date. We do take shorter notice when a host is free, so it is always worth asking. Studio plan members get priority on every date.
A device with a camera and the joining link. No account, no app, no download. We send a one-page guide with the invitation so nobody is troubleshooting five minutes before it starts.
A producer is on the call for Signature and Grand packages specifically to handle it. If a technical fault on our side affects the event, we rerun it at no charge or refund in full, your choice.
Yes. Grand Event includes breakout rooms, and any package can be repeated for a second time zone as an add-on so nobody joins at four in the morning.
4 questions in this section.
One click in your account, at any hour, with no retention call and no form to fill in. Your access runs to the end of the period you have already paid for.
Yes, and it saves between $30 and $91 a year depending on the plan. Annual plans can be cancelled within thirty days for a full refund.
Yes. Classroom and club licences are priced separately by group size. Send us a request through the contact form with rough numbers and we will come back with a quote.
A deposit of a third secures the date and the balance is due the week before. Rescheduling is free with seven days notice.
Still Not Sure
Every request is answered within one business day. Nothing is reserved or charged until you confirm in writing.
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